The owners have done a nice job updating this motel. It feels comfortable and while keeping its charm from years ago. Staff was friendly and helpful. We enjoyed walking over to Portsmouth NH and finding great restaurants along the way.
Review by Nicole McFarlane on 8/31/21. Posted via Google. Rated 5 out of 5.
Repeat visitors of the updated 50’s motel vibe. Rooms are comfortable and clean. Breakfast a touch above continental, with slice cheese and Canadian bacon. Each has a private patio. And staff is very welcoming.
Review by Sylvia on 8/31/21. Posted via Hotel Survey. Rated 8 out of 10.
OTHER SUGGESTIONS:
More breakfast options
Better lighting in the rooms
Review by Nicole on 8/31/21. Posted via Booking.com. Rated 10 out of 10.
POSITIVE:
It is very homey, comfortable and clean. This was our second stay with this inn and they didn’t disappoint. As long as there is a room available, we will always come back
Review by Andrew stanwicks on 8/30/21. Posted via Google. Rated 5 out of 5.
The staff here are super friendly and the hotel is really pretty.
Compared to the airbnbs in the area, this hotel is cheaper and I’m sure that my stay here would be better than any airbnb I could find.
Super clean, and really pretty hotel
Review by Barbara Speicher on 8/30/21. Posted via Google. Rated 5 out of 5.
A very comfortable stay, a responsive host. Guest laundry facilities. Very conveniently located.
Review by Andrew on 8/30/21. Posted via Hotel Survey. Rated 10 out of 10.
ADDITIONAL FEEDBACK:
Everyone was super friendly and the room was perfect. To be honest, I was looking at airbnbs in the area that cost more and would not been as nice as my stay here. The whole hotel was super pretty and it was in a great location.
OTHER SUGGESTIONS:
Not really, it was kind of perfect.
Review by Charles on 8/30/21. Posted via Hotel Survey. Rated 8 out of 10.
ADDITIONAL FEEDBACK:
Very nice motor inn! I would definitely stay here again.
OTHER SUGGESTIONS:
Recommend having a better breakfast selection to eat especially like scrambled eggs instead of boiled eggs.
Review by Constance on 8/29/21. Posted via Hotel Survey. Rated 10 out of 10.
ADDITIONAL FEEDBACK:
We love this place!
Review by dana on 8/23/21. Posted via Hotels.com. Rated 5 out of 5.
A great stay. Close to MANY restaurants and beaches. Portsmouth is 5 minutes away. Our room was clean and the king bed was comfy. The free breakfast was excellent. Highly recommend.
Review by Catherine on 8/29/21. Posted via Hotel Survey. Rated 4 out of 10.
ADDITIONAL FEEDBACK:
When I used the shower a dirty (hairy) dry washcloth fell down off the shower rod/curtain.
Review by Niners42 on 8/28/21. Posted via TripAdvisor. Rated 5 out of 5.
We enjoyed our stay here on our way to Acadia. The room was nice and clean. The front desk was very helpful as well. The room we had was a suite and had a small living room to go with two bedrooms. We would definitely stay again.
Review by Michael on 8/28/21. Posted via Hotel Survey. Rated 10 out of 10.
ADDITIONAL FEEDBACK:
We have stayed here several times when traveling to Maine and are never disappointed. The cleanliness is amazing and appreciated. Breakfast is always plentiful with varied options.
OTHER SUGGESTIONS:
Grab bar in the shower.
Review by SB Ollie on 8/28/21. Posted via Google. Rated 1 out of 5.
Have been staying at Kittery Inn & Suites for years. At the beginning, service from staff was stellar, rooms were pristine and breakfast was appetizing. Over the course of years with the changing of owners and lack of attentiveness to detail, care about patrons who are staying at their establishment and continuing to return multiple times per year with staff who are extremely rude, insensitive, discriminatory and belligerent our consideration for finding a new place to stay is high on our list.
Our check in was met with sarcasm, complaints about previous patrons who “trashed the place” and no welcome. Staff stated that they were short staffed and continued to complain to us as we checked in. We ultimately decided to forgo housekeeping during our stay and ultimately dealt with a rancid stench of last weeks garbage that was never taken out from the previous patron. Never felt more unwelcomed during our stay this time. If it wasn’t for Corey and her positive and outgoing disposition, we would have left. Robin & Dorothy were absolutely horrible and should be reconsidered as employees; causing and creating a very toxic environment at the Inn.
Review by alicebU2850BN on 8/27/21. Posted via TripAdvisor. Rated 5 out of 5.
We enjoyed Lottery Inn and Suites and would definitely go back there. Our suite was clean and roomy and the pool was nice and clean too. The location was convenient to Portsmouth NH and Kittery and points north. I would definitely recommend it to others.
Review by Hans on 8/27/21. Posted via Hotel Survey. Rated 5 out of 10.
ADDITIONAL FEEDBACK:
It is clear that we inconvenienced the mother/daughter employee combination with our simple request. Felt it necessary to complain about understaffed and publicly speak about other rooms and the issues with them. Doesn’t appear to value long term guests (been coming for last 5 years).
OTHER SUGGESTIONS:
Replace Robin and Dorothy with people who care about the guests and don’t have such a negative demeanor
Review by Anne on 8/27/21. Posted via Hotel Survey. Rated 10 out of 10.
ADDITIONAL FEEDBACK:
Very satisfied.
Breakfast was so nice to have available.
Staff was pleasant and helpful.
The only negative was that the vending machine onsite didn’t work.
Review by Alice on 8/27/21. Posted via Hotel Survey. Rated 10 out of 10.
ADDITIONAL FEEDBACK:
The suite we had was clean and comfortable and the pool was great too. The location made it easy to get in and out of the driveway and explore the area.
Review by John on 8/27/21. Posted via Hotel Survey. Rated 9 out of 10.
ADDITIONAL FEEDBACK:
It should be made clear to people that there is no air conditioning. It was in the hight 90’s with no air.
OTHER SUGGESTIONS:
Air Conditioning
Review by Noel on 8/26/21. Posted via Hotel Survey. Rated 10 out of 10.
ADDITIONAL FEEDBACK:
Great place. Very clean and modern. Lovely room.
OTHER SUGGESTIONS:
Everything was perfect?