Review by RMF2B on 8/25/21. Posted via TripAdvisor. Rated 2 out of 5.

Room was dirty upon arrival, phone did not work, and front desk attendant was sick and curt. Did not feel comfortable at this motel which is such a shame because it was in a central location to where we wanted to be in Maine.

We were also told there would be gluten free breakfast options before booking but at arrival the desk attendant said this was not the case. To be fair we did not check because she informed us she was sick (we were not sure with a cold or if it was Covid and did not want to be in an enclosed space with her).

Not worth the price and the lack of cleanliness is the reason we will not be returning - we had to wipe down all the surface areas at arrival.

Review by Robyn on 8/25/21. Posted via Hotel Survey. Rated 1 out of 10.

ADDITIONAL FEEDBACK:

We arrived where the lady at check-in let us know she was sick and also that there were no gluten free options for breakfast - something we had called about previously to ensure before booking. We did not feel comfortable going into the office (you can never tell now if it is just a cold or Covid) and so chose to take her word about the meals and seek breakfast elsewhere. The room was DIRTY and not properly cleaned when we arrived. Dirt on the floor (pics to prove), an unclean bathroom, surface areas dirty, so we did a full wipe down. We did let the front desk know and the other days it was cleaned a little better (we were in room 31). Also the phone did not work to call the front desk. For what we paid, it was not worth the price and that is why we will not be staying here again or recommending it to others.

Such a shame because the daughter and mom at the front desk on the day of our check out were so lovely and it is in a great location!

OTHER SUGGESTIONS:

We will not be returning.

Review by Linda on 8/25/21. Posted via Booking.com. Rated 9 out of 10.

POSITIVE:

Room very comfortable and plenty of space, Breakfast was great! Very convenient to Portsmouth

NEGATIVE:

A comfortable chair or small loveseat would have been nice. Some additional shelving in the bathroom for toiletries. (If you have room in your car, bring a small folding table for the bathroom)

Review by Heather on 8/25/21. Posted via Booking.com. Rated 9 out of 10.

POSITIVE:

Our welcome was terrific, upon check-in. The room was so spacious with a full kitchen if you are looking to make your own meals while visiting. The morning breakfast is a nice spread, too. I really enjoyed staying in Kittery even though the rest of our family was in York - short drive there :)

NEGATIVE:

There was one staff person that was pretty short and curt - not just w me but I observed this w other guests too. I was thinking how tough the last few months were/are for us all, as a collective honestly and was trying to “let it go”. But between some breakfast and coffee stops and the need for pool towels, I witnessed her behavior daily and it was uncomfortable. We as guests have also been through a lot and this was my first get-away since the pandemic - our family was so looking forward to it. We had an awesome time but maybe a little softness w the guests please just asking simple questions.

Review by deegalluccio on 8/23/21. Posted via TripAdvisor. Rated 5 out of 5.

Sweet place with a great location to explore the area. Wonderful breakfast. Friendly staff. Super cute cabin. We had to leave early due to a hurricane and the staff was accommodating and understanding. Will definitely return.

Review by None on 8/13/21. Posted via Hotels.com. Rated 2 out of 5.

The booking was initially for a queen bedroom with a balcony but we were placed in room 7 which is in the basement with a full sized bed. Upon entry the floor was filthy and we were killing bugs all weekend. Found a house centipede, spiders, and ants in the bathroom with fruit flies in the kitchen. We brought this to the attention of the staff who’s only comment was that the pest company had recently been there. Very disappointed with the cleanliness of the room, wouldn’t recommend.

Review by mrkj4 on 8/22/21. Posted via TripAdvisor. Rated 5 out of 5.

We were not able to find our normal place we usually stay, the Kittery inn was wonderful. The staff was very nice and helpful. It was a great place we were able to go south and north with ease . I’d highly recommend them. We stayed a week….